Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website at cloudshipped.co (the “Site”) operated by Cloudshipped Tech LLC(“Cloudshipped,” “we,” “us,” or “our”), a limited liability company organized under the laws of the State of California.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site. These Terms apply to all visitors, users, and others who access or use the Site.

These Terms do not govern professional consulting engagements. Engagements are governed by a separate written Master Services Agreement and Statement of Work executed between you and Cloudshipped Tech LLC.

The Site is intended for businesses and for individuals at least 18 years old. By using the Site, you represent that you are at least 18.

The Site is provided for informational purposes — to describe our services, share case studies and articles, and allow prospective clients to contact us or book a call. You may use the Site only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the Site in any way that violates applicable federal, state, local, or international law or regulation
• Transmit unsolicited commercial communications (spam) through our email or scheduling channels
• Attempt to gain unauthorized access to any portion of the Site or its related systems
• Introduce viruses, trojans, worms, or other malicious or technologically harmful material
• Scrape, crawl, or harvest content or data from the Site in an automated manner without our written consent
• Impersonate or attempt to impersonate Cloudshipped, a Cloudshipped employee, or any other person or entity
• Use the Site to transmit any content that is defamatory, obscene, or otherwise objectionable

The Site and all of its content — including but not limited to text, copy, graphics, logos, and page layout — are owned by or licensed to Cloudshipped Tech LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your own informational purposes, including evaluating our services for your organization. You may not:

• Reproduce, distribute, or publicly display any content from the Site without our prior written consent
• Modify or create derivative works based on Site content
• Use any content for commercial purposes without express written authorization
• Remove or alter any copyright, trademark, or other proprietary notices

AWS, Amazon Web Services, and related marks are trademarks of Amazon.com, Inc. or its affiliates. Other product and company names mentioned on the Site are the trademarks of their respective owners and are used only to identify those products and services.

Cloudshipped Tech LLC is an independent consultancy. We are not affiliated with, sponsored by, or endorsed by Amazon Web Services or any other company whose products we mention.

The animated wave background on the home page is adapted from React Bits, used under the following license:

When you contact us by email or book a call through our third-party scheduling provider (Calendly), you represent that the information you provide is accurate and that you have the authority to communicate on behalf of any organization you represent. You consent to us contacting you by email in response to your inquiry.

Contacting us does not create an attorney-client relationship, a consultant-client relationship, or any other professional relationship. No relationship is established until both parties have executed a written engagement agreement.

The Site describes a fixed-price AWS cost audit and related services. Descriptions of those services on the Site — including references to fixed pricing, turnaround times, read-only account access, the time required from your team, and the number of audits available each month — are general summaries. They are not an offer capable of acceptance and may change without notice. The scope, price, schedule, access requirements, and deliverables of any engagement are set out in its written engagement agreement.

The Site states that if the itemized findings of an audit total less than 10% of your annualized AWS spend, you receive a full refund of the audit fee. This guarantee applies only to engagements whose written agreement includes it. That agreement defines who is eligible, how savings are identified and measured (including whether figures are monthly or annualized), the timeframe, and how a refund is determined. If the Site and an engagement agreement differ, the engagement agreement controls.

Savings identified in an audit are estimates based on your account’s usage and AWS pricing at the time of the audit. Savings actually realized depend on changes you or your team implement, future usage, and changes to AWS pricing, and are not guaranteed. Outcomes described in case studies or articles reflect specific past circumstances and do not predict results for your account.

The Site includes a blog and other articles (“Blog Content”) offered free of charge for general informational and educational purposes. Blog Content is not part of, and is not a substitute for, the professional consulting services Cloudshipped Tech LLC offers under a written engagement agreement. Reading, downloading, or otherwise using Blog Content does not create a consulting relationship, does not constitute an engagement, and is not a review of your specific AWS account, architecture, or circumstances.

Blog Content reflects general practices, pricing, and product behavior as of its publish or last-updated date and may not reflect current AWS pricing, service availability, or features by the time you read it. Cloud provider pricing, APIs, and product behavior change frequently, and we make no representation that any command, configuration, price, or savings figure described in Blog Content is current, complete, or applicable to your environment.

You use Blog Content, and any code, commands, or configuration it includes, entirely at your own risk. Test any change in a non-production environment before applying it to production infrastructure. Cloudshipped Tech LLC disclaims all liability for any loss, outage, cost, or damage arising from your use of or reliance on Blog Content, to the fullest extent permitted by applicable law.

We want the Site to be usable by everyone, including people who use assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we check the Site against those guidelines with automated accessibility tests whenever it changes. Automated tests cannot catch everything, so some content may still fall short.

If you have trouble using any part of the Site or a document we publish, such as a sample report, please email support@cloudshipped.co and tell us the page and the problem. We will work with you to provide the information in a format you can use and to fix the issue.

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

Cloudshipped Tech LLC does not warrant that: (a) the Site will be uninterrupted, timely, secure, or error-free; (b) the results obtained from use of the Site will be accurate or reliable; or (c) any errors in the Site will be corrected.

The content on the Site is provided for general informational purposes only. It does not constitute professional advice. You should not rely on Site content as a substitute for qualified professional guidance tailored to your specific circumstances.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLOUDSHIPPED TECH LLC, ITS OWNERS, EMPLOYEES, AGENTS, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SITE EXCEED ONE HUNDRED DOLLARS ($100.00 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

You agree to defend, indemnify, and hold harmless Cloudshipped Tech LLC and its owners, employees, agents, and contractors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Site; or (c) your violation of any third-party right, including any intellectual property right or privacy right.

The Site may contain links to third-party websites or services that are not owned or controlled by Cloudshipped Tech LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Site shall be resolved exclusively in the state courts located in Santa Clara County, California, or the United States District Court for the Northern District of California, and you consent to personal jurisdiction in those courts.

Before initiating any formal proceeding, you agree to first contact us at legal@cloudshipped.co and attempt to resolve the dispute informally for at least 30 days.

If any provision of these Terms is held to be invalid or unenforceable, such provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. A waiver of any provision of these Terms will only be effective if made in writing and signed by an authorized representative of Cloudshipped Tech LLC.

These Terms, together with our Privacy Policy and GDPR Notice, constitute the entire agreement between you and Cloudshipped Tech LLC regarding your use of the Site and supersede all prior and contemporaneous agreements, understandings, and communications relating to that subject matter.

We reserve the right to modify these Terms at any time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the new Terms. If we make material changes, we will provide a prominent notice on the Site.

If you have questions about these Terms of Service, please contact us:

Cloudshipped Tech LLC
Email: legal@cloudshipped.co
Location: California, United States